What we do·Engineering & Cloud·Quality
Quality & Reliability.
Boring at 3am. That's the deliverable.
Exciting architecture is a bill that arrives at 3am. We build and operate systems where nothing interesting happens in production. SLAs with teeth, evals that run before the model ships, and test suites that catch the regression before the customer does. ONE's dispatch core has held 99.98% uptime for years. Nobody tweets about it. Perfect.
How we approach it
Reliability engineering as a service.
Reliability engineering as a service. SLOs and error budgets that mean something, incident response that ends in fixes rather than blame, performance budgets enforced in CI, and for AI systems, evaluation harnesses that gate every model and prompt change. The harness ships before the model. Always.
- SLAs and SLOs with error budgets the roadmap actually respects
- Eval harnesses for AI features. Gold sets, regression gates, no vibes-based shipping
- Performance budgets in CI. P95s are a build failure, not a quarterly surprise
- Incident practice that produces fixes and context, never blame
- Observability that answers 'what changed?' in minutes, not meetings
Proof
We've shipped this before.
FAQ
Before you ask.
Can you make our existing system reliable, or only new builds?
What's an eval harness, in one sentence?
Do you do on-call?
How we approach it
Reliability engineering as a service.
SLOs and error budgets that mean something, incident response that ends in fixes rather than blame, performance budgets enforced in CI, and for AI systems, evaluation harnesses that gate every model and prompt change. The harness ships before the model. Always.
- Uptime on ONE's dispatch core
- 99.98%
- p95 on its hot path
- 180ms
- Eval pass rate gating a regulated AI product
- 96.4%
Proof
We've shipped this before.
FAQ
Before you ask.
Can you make our existing system reliable, or only new builds?
What's an eval harness, in one sentence?
Do you do on-call?
Tell us the hard part.
A 30-minute call with an engineer, not a salesperson. Honest scoping, real dates.